Open Account → Invite friends to get your personal link. When someone signs up through it, they receive a coupon and you earn a share of the international shipping they pay on their parcels. The current rates, your invited friends and your commission are all shown on that page, including the amount available to withdraw; commission, levels and payouts are calculated by BopoBuy and withdrawals open from that same page.
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Still stuck?
Open a support ticket from your account, or ask the assistant at the bottom right — it uses the same articles and can look up your orders when you are signed in.