To ensure the best service experience during your transfer, please carefully review the following information: Transport Process Step 1: Obtain the BopoBuy warehouse address through online support or the transfer order filling page. Provide the address to the sender and ask them to forward the goods to that address. Step 2: Fill in the required transfer format and submit it. Step 3: Wait for the warehouse to receive your goods. We will take pictures for you to confirm, and then the items will be stored in the warehouse. Step 4: Find the transferred goods in the Order Page, submit a parcel, and pay the shipping fee as usual. Service Contents All goods transferred to the BopoBuy warehouse must be unpacked for inspection. We do not provide specific inventory and classification of goods, so please classify the goods in your transfer order format. Each added commodity information represents one order. If some goods are missing when received at the BopoBuy warehouse, please contact the sender for verification. BopoBuy will not be responsible for compensation for missing incidents not caused by BopoBuy. Special and professional products cannot be provided with professional inspection services. To check the item, please use the inspection photos provided by BopoBuy or purchase additional detailed photos. We do not offer any after-sales service for your transfer products. If you need after-sales service, please contact the sender or seller. BopoBuy can only help you ship back to the seller or sender. CAUTION: If your package's shipping fee is collected upon delivery, BopoBuy will charge the cost from your account balance without your confirmation. To successfully store your goods, please ensure your account balance is sufficient. Logistics Risks All parcels sent by BopoBuy are carried by third-party logistics providers, and logistics risks are inevitable, which need to be evaluated and borne by yourself. We integrate many third-party international logistics providers to offer parcel delivery services for purchased goods, but we do not bear the risks caused by customs policies and uncontrollable factors in cross-border logistics, such as confiscation, damage, loss, and peak delivery delays, among others. We will assist you in risk estimation and reduce the probability of loss by providing timely risk reminders and constantly improving logistics insurance.
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