Open “Reset password” from the login page and enter your account email. We send a verification code to that address; enter the code and choose a new password of at least 6 characters. Codes expire quickly, so request a new one if yours is rejected. The code contains letters as well as digits — type it exactly as shown. If the code never arrives, check your spam folder first, then contact support@bopobuy.com from your registered email address with your username.
Related articles
Still stuck?
Open a support ticket from your account, or ask the assistant at the bottom right — it uses the same articles and can look up your orders when you are signed in.