Counterfeit and trademark-infringing goods exist on every marketplace, and BopoBuy will not buy or ship them — brand-protected listings are refused at order time. To lower the risk on everything else: buy from established shops with strong recent sales and many real buyer photos, compare against official product images, and be wary of prices far below normal. Our QC photos let you inspect the actual item before it ships, so you can spot obvious fakes and request a return within 5 days of the item being shelved. If authenticity is critical, share the product link with support before ordering.
Still stuck?
Open a support ticket from your account, or ask the assistant at the bottom right — it uses the same articles and can look up your orders when you are signed in.