Every international parcel carries a declared value for customs. We pre-fill it from your order and you review it when you submit the parcel. The declared value affects the duty your country may charge, so keep it realistic: customs can hold or reassess parcels whose values are clearly too low, and a hold delays delivery far more than a small duty would. On tax-inclusive lines the duty is calculated and collected when you pay shipping, so the declared value also determines that amount. If you are unsure what to declare for an item, ask support before paying for the parcel.
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Open a support ticket from your account, or ask the assistant at the bottom right — it uses the same articles and can look up your orders when you are signed in.