International shipping is charged on the greater of the real weight and the volumetric weight after packing, so both weight and box size matter. What helps most: combine items into one parcel instead of shipping several small ones; ask us to remove the sellers’ original packaging; choose vacuum packing for clothing and soft items; avoid oversized or rigid packaging when you can; compare lines — economy lines cost much less per kilogram if you can wait; and use your shipping coupons, which apply once a parcel’s shipping fee reaches each coupon’s minimum. The shipping calculator lets you compare countries, weights and lines before you buy.
Related articles
Still stuck?
Open a support ticket from your account, or ask the assistant at the bottom right — it uses the same articles and can look up your orders when you are signed in.